Deraya is the leading Egyptian services company specialized in Sales Services. With focus on the Middle East and Africa, Deraya operates in four different business sectors; Banking,Insurance, IT and Telecommunications.
We have built a CRM solution based on SugarCRM (an Open Source platform). This solution was built to fit their needs in the Health Insurance sector. Also, we have built a Collection application to monitor and to manage the collection process in Deraya. It covers the phases of calling customers, taking appointments, dispatching runners, money collection, depositing money in LDN accounts, and synchronizing data with LDN. It also calculates commissions and employees payments. In addition to these 2 applications, we have built 2 different dynamic web sites: one for Deraya and the other is for Deraya Human Capital.